Community Physician Group has added telemedicine to its primary and specialty care offerings in all primary and specialty care clinics.
“We are pleased to offer convenient telemedicine solutions to help connect patients and providers, and ensure the continued delivery of high-quality care,” shared Apryle Pickering, Director of Primary Care Services & Population Health at Community Physician Group. “As the situation with COVID-19 continues to evolve, telehealth capabilities enable our clinical team to practice social distancing to further reduce the spread of illness while still meeting our patients’ health needs."
For patients who meet certain clinical criteria, Community Physician Group is offering two types of telehealth visits: telephone and video. A telephone visit is simply a patient phone call with a provider, and a video visit is a virtual, face-to-face visit with a provider using a video conferencing service. Virtual visits may not be available in all cases and will be evaluated based on a patient’s specific clinical needs.
Patients can request a telehealth visit by calling their provider’s office, just as they would for an in-person visit. The provider will determine if a telehealth visit is appropriate based on the patient’s health condition. If the virtual visit is deemed clinically appropriate, the patient will be given an appointment time and instructions for the best way to connect given the available platforms. Then, instead of coming to the office, he or she would call back at the scheduled time and be “checked in” by a nurse, and then transferred to the provider for the call or two-way video.
A few restrictions on telephonic visits may apply, including that they cannot be utilized to treat patients for a condition that the patient has been seen for in the previous seven days, and they cannot be used to treat a condition that the patient is already coming in for within the next 24 hours.
Patients who are concerned they may be experiencing symptoms of COVID-19 are encouraged to call the Free 24/7 Nurse on Call at (406) 327-4770 or check-in online at one of our Focused Screening Centers at communityfirstcare.com.