As we move forward, healthcare might look different. But at the heart of our care are the same trusted and dedicated healthcare heroes you've relied on for all your health needs. Our doctors, nurses and entire team is working hard to ensure a safe place of care for you and a healthier community for all of us.
Our emergency room and provider clinics are open, safe and continue to care for patients beyond COVID-19. Additionally, we are taking the appropriate steps to safely resume some elective and non-urgent surgeries and procedures that were previously rescheduled out of an abundance of caution amid the COVID-19 pandemic.
Patients have many ways to get care at our facility – including virtual and phone appointments.
Open 24-hours a day. If you are experiencing a serious or life-threating condition please call 911 or visit the nearest emergency room. Please do not skip needed care due to COVID-19 fear & anxiety.
24/7 Nurse on Call - (407) 327-4770
If you have questions about a health condition, need information on appointments or walk-in care call our free Nurse on Call line for advice.
Primary & Speciality Care (406) 327-4170
Patients can request a telehealth visit by calling their provider's office. The provider will determine if a telehealth visit is appropriate based on the patient's health condition. If an in-office visit is required, our clinics have taken precautions to protect patients by masking all staff and patients, screening all staff and patients prior to entering the facility, scheduling patients so appointments don't overlap, patients will not sit in the waiting room, visitors have been restricted and we are maintaining strict cleaning protocols. Need to find a provider? Call (406) 327-4170
COVID-19 Testing & Medical Care
Any patients who are experiencing symptoms of COVID-19 should call the 24/7 Nurse on Call at (406) 327-4770 or visit Community FirstCare on North Reserve (Focused Screening Center) – check-in online or walk-in 7-days a week.
If you have any of these symptoms, visit Community FirstCare on North Reserve for COVID-19 evaluation & testing:
- Muscle pain
- Sore throat
- New loss of taste or smell
- Shortness of breath or difficulty breathing
- Repeated shaking with chills
Elective & Non-Urgent Surgeries
We have made the decision to reschedule elective and non-urgent procedures. This decision was made in accordance with federal and state guidance, and aimed to help preserve critical resources in the event of a surge of COVID-19 patients in the community. Today, current projections indicate a lower than expected volume of COVID-19 in the region, which means less strain on healthcare resources. We continue to do any surgeries related to conditions that threaten a patient’s life and have resumed elective procedures and surgeries. This includes endoscopy procedures (ex. screening colonoscopies)
Patients who are scheduled for procedures must meet specific requirements, including passing standard COVID-19 screenings. Surgical patients also will be asked to practice quarantine behaviors for seven days prior to their procedure to minimize potential exposure; check their temperature twice a day during this 7-day period and report temperatures over 100°F to their provider; and undergo testing for COVID-19.
Patients awaiting information about their previously postponed procedure, anyone who would like to schedule a procedure or those with questions should first contact their medical provider or surgeon's office or call our Referral Center at (406) 327-4170. To schedule a screening colonoscopy, call (406) 327-4542.
Community Medical Center will continue to screen and mask everyone who enters any of our facilities and maintain a limited-visitor protocol for the foreseeable future. These important measures have had a positive impact on ensuring a safe environment, and they also are aligned with the federal government’s guidelines. Additionally, the facility has implemented new processes and procedures to further protect the health of patients, providers and employees.
If you are having a medical emergency, you should call 9-1-1 or go directly to the Emergency Room. If possible, tell the dispatch agent if your emergency involves symptoms possibly related to COVID-19.
Additional information can be found in our Patient FAQ