All copies for hospital based services must be obtained through the Medical Records Department of Community Medical Center.
Health Information Management Department
2827 Fort Missoula Road, Missoula Montana 59804
HIPAA requires a signed and dated authorization. CLICK HERE TO OBTAIN THE RELEASE FORMS
You must indicate on your authorization what dates of service you are requesting. Medical Records staff can assist you with this.
If your request includes film or billing, then the Medical Records staff can assist you with this. If your request is for physician office records, please contact the physician’s office.
The process of looking up your medical records and processing them does take time.
- It may take up to 30 days to process your request.
- It may take longer to process micro film requests.
Our Release of Information Division will process your request. This area is under contract with IOD Inc., which is a professional photocopy service for healthcare institutions.
Release Of Information Copy Service:
Phone: (406) 728-4100, ext.7039
Fax: (406) 327-4510
Hours of Operation: Monday–Thursday 7:30a.m.– 4:00p.m.
*Photo Identification is required at the time of pickup of medical records. No exceptions!
We are allowed to charge a cost-based fee. This fee is currently at $0.50 for each page of a photocopied record. We are also allowed to charge an administrative fee to help cover the cost of paper, cost of copy machine maintenance, toner and cost of labor and benefits. We are happy to assist you in determining if you will need the entire medical record copies. By limiting your copies, we can help you lower your copy fee.
If you prefer to view your records free of charge, an appointment can be made.