ER Wait Times

How our ER Wait Times are Calculated

ER wait times, as displayed on this website, are an average and provided for informational purposes only. The ED wait time does NOT apply to patients with emergent or life-threatening conditions. Emergent patients should either call 911 without delay or get to the closest facility regardless of advertised wait times, and will be seen immediately.

The emergency department is designed to handle medical emergencies, trauma, resuscitation, and hospital admissions. For non-emergent issues, Community FirstCare is open 7-days a week and is often the faster, more convenient, and less expensive option.

The ER wait time as shown is calculated using a 4 hour rolling average which is updated every 15 minutes. Each time used to calculate the average is defined as the time of patient registration at the ER until the time a patient is greeted by a qualified medical professional. A qualified medical professional is defined as a Doctor of Medicine (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP).

Patients are triaged at arrival and are then seen by a qualified medical professional in the priority order based on their presenting complaint and reason for visit. The national average wait time, according to the Center for Disease Control and Prevention (CD), is 1 hour.