Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.
Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please visit the Missoula City-County Health Department’s page or for health realated questions Missoula County residents may call (406) 258-INFO (4636).
- Centers for Disease Control and Prevention
- Missoula City-County Health Department
- Montana Department of Public Health and Human Services (DPHHS)
- Missoula City-County Joint Information Center
COVID-19 Online Risk Assessment
To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.
Hospital & Clinic Patients
Patients experiencing non-life threatening respiratory or flu-like symptoms check-in online at Community FirstCare for symptom evaluation and COVID-19 testing (if prescribed). Anyone experiencing a life threatening condition should call 911 or visit the emergency room.
All patients (age 5+) and all visitors are required to wear a surgical mask upon entering any CMC facility and must wear it for the duration of their visit. A surgical mask will be provided at the entrance.
Any visitors who have ANY symptoms of COVID-19 are not allowed to enter. All well visitors must undergo hand hygiene and wear a surgical mask (no cloth masks) over the nose and mouth for the duration of the visit. Visitors who are found not wearing a mask during their visit will be asked to leave.
Hospital & Outpatient Clinics
Each patient is allowed to have two visitors in the hospital at a time with the exception of the departments listed below.
- NICU: Two caregivers or parents ONLY
- ER: One visitor per patient (if a visitor isn't necessary, we ask that visitors wait in their car to minimize the number of people in the ER)
- Cancer Center: No visitors. Two visitors are allowed for new patient appointments only
- COVID+ or Rule Out Patients: No visitors unless the patient is end of life or requires a caregiver (ex. pediatric patients, developmentally delayed, etc). Patients requiring a caregiver may have one caregiver stay with them. The caregiver may not leave the room once they have entered, must wear a mask for the entire stay, and must sign the COVID+ caregiver acknowledgement form.
Elective / Discretionary Procedures
We continue to do any surgeries related to conditions that threaten a patient’s life as well as elective procedures and surgeries including inpatient, outpatient and endoscopies (including screening colonoscopies). Patient visitors should wait outside the hospital while the patient is in surgery. If you have questions, contact your medical provider or surgeon. If you need an appointment or provider referral call (406) 327-4170.
How do I get tested for COVID-19?
Community FirstCare is offering rapid tests for symptomatic patients (results in about an 1-2 hours). Providers follow all appropriate CDC, state and local guidelines. Patients should follow instructions from providers, as testing does not change the patient’s course of treatment. If you are scheduled to have a surgery or procedure, a test will be done at your pre-admission testing appointment.
What do I do if I’ve been exposed to someone with a confirmed case of COVID-19?
The person who has developed symptoms should seek a COVID-19 test. If the individual tests positive, the health department will reach out to the patient’s close contacts. If you develop symptoms, you should self-isolate and seek a COVID-19 test at Community FirstCare or through the health department.
The Health Department investigates the exposure risk of all known COVID-19 cases to identify and communicate with anyone who may have been a close contact with the patient. If you are identified as a close contact and the health department contacts you, you will be given instructions to follow based upon your level of exposure.
I believe I have symptoms of COVID-19. What do I do next?
I’m experiencing mild symptoms right now, but I’m worried.
If you are experiencing fever and/or mild symptoms, visit Community FirstCare for evaluation and testing. Additionally you should isolate at home. For details about how to correctly perform home isolation and tips for managing your illness at home with family members, please visit the CDC’s website
Should I get tested?
Yes. Visit Community FirstCare for evaluation and testing or the health department.
Worsening symptoms – I need to see my provider.
Be alert to any changing symptoms and seek prompt medical attention if your symptoms are getting worse, do not delay. If you feel you need to a healthcare provider, visit Community FirstCare for evaluation and testing. If you are experiencing a medical emergency, please call 9-1-1 and notify the dispatch agent that your emergency is related to possible COVID-19 symptoms or visit our emergency room.
Will I be tested? Your provider will make this determination based on your symptoms. You may or may not be tested, but your provider will follow all appropriate CDC and Montana DPHHS guidelines.
Emergent symptoms – I am having difficulty breathing.
Will I be tested? Your emergency medicine provider will make this determination based on your symptoms. You may or may not be tested, but your provider will follow all appropriate CDC and Montana DPHHS guidelines.
Where to Go
In order to minimize the risk of exposing others, we are directing patients who think they may have been exposed to COVID-19, or have respiratory or flu-like symptoms, to check-in online or walk-in to any of our Missoula area Community FirstCare clinics for symptom evaluation and testing.
Online check-in at CommunityFirstCare.com